Case study · Healthcare · Wix
Canada Medical Notes and US Medical Notes: Wix Sites, an AI Chatbot and SEO That Grew From Zero
Two online doctor's-note services, one in Canada and one in the US. We built both Wix sites, added a custom AI chatbot and ran the SEO. Canada Medical Notes went from almost no Google traffic to around 200 clicks a day in seven months.

Project snapshot
Canada Medical Notes and US Medical Notes help patients get a doctor's note online. A patient fills in a short request, a licensed physician or provider reviews it, and the note arrives by email the same day. We built both websites on Wix, wrote a custom AI chatbot that answers patients' questions on every page, and built the search strategy behind the Canadian site's growth.
- Client
- Canada Medical Notes and US Medical Notes
- Industry
- Healthcare (online medical documentation)
- Platform
- Wix, with Velo and custom elements
- Services
- Wix development · AI chatbot development · Wix SEO
- Live sites
- canadamedicalnotes.com · usmedicalnotes.com
The challenge
People search for a doctor's note when they're unwell and need it today: "doctor's note Toronto", "sick note for work", "school absence note". To win those searches, a site has to answer the exact question, for the exact place, better than the clinics and directories already ranking.
Both services needed sites that could:
- Rank city by city and province by province. Sick-leave rules differ by province and state, and patients search with their city's name in the query.
- Build trust quickly. A patient deciding in a few minutes needs to see who reviews the request, what the note contains, what it costs and how private it is.
- Answer questions at any hour. Requests come in day and night, so common questions can't wait for someone to reply by email.
- Turn a visit into a request. Every page had to lead to one short request form.
Our solution
Two Wix sites built around one request form
Each site has one main action: "Get Your Note". It sits in the header and at the end of every key page, and it opens a short request form. The process is explained in three steps (submit, a doctor reviews, receive your note), so patients know what happens before they start.
Service pages for every kind of note
Each note type has its own page. Canada Medical Notes covers sick leave notes, school absence notes, fitness-to-work certificates, standard medical forms, custom medical documentation, fit-to-fly and gym-membership notes. US Medical Notes covers work and sick notes, return-to-work clearance, school and college notes, same-day notes, FMLA certificates, jury-duty excuses, ADA accommodation, and gym and travel cancellations.
Location pages for local search
Canada Medical Notes has a page for each of the 10 provinces and pages for 16 cities, from Vancouver and Calgary to Toronto, Montreal and Halifax. Each page covers that area's sick-leave rules and documentation requirements. US Medical Notes has a locations section for states and cities across the US.
Content that answers the search
The home page opens with a direct answer to "What is an online doctor's note in Canada?" and explains what employers can and can't ask for. A province-by-province summary of paid sick days follows. A blog answers the follow-up questions patients ask. Each answer is written so Google and AI search tools can quote it directly.
A custom AI chatbot on both sites
We built one chat widget with Velo and a custom element and run it on both sites. It answers patients' questions about the service at any hour and points them to the request form, so nobody has to wait for an email reply.
Key features
- Two Wix sites with one "Get Your Note" request flow
- A service page for every type of note
- 10 province pages and 16 city pages on Canada Medical Notes, plus state and city pages on US Medical Notes
- Answer-first content on what a note contains and what employers can ask for
- A blog on Canada Medical Notes targeting patients' follow-up questions
- A custom AI chatbot (Velo and a custom element), shared by both sites
- Pricing, refund policy and telehealth consent pages on US Medical Notes, with payment through Stripe
- Responsive layouts built in Wix
Results
Canada Medical Notes in Google Search, April to October 2026 (Google Search Console):
- 9.04K
Clicks from Google search in seven months, starting from almost none.
- 437K
Times the site appeared in Google search results.
- #6
Average position across every search the site showed up for.
- ~200/day
Clicks on busy weekdays by late October 2026, up from almost none in April.

Want your service to show up when people search for it?
Book a free 30-minute call. We'll look at your site and your Search Console data, and you'll get a detailed proposal within 24 hours.

Wix Legend Partner · 2,000+ projects since 2014 · 1,400+ client reviews