Terms of Service
These terms apply to your use of wixengine.com (the "Site") and set out the general basis on which Wix Engine ("Wix Engine", "we", "us") provides services. By using the Site, or by engaging us for a project, you agree to these terms. If you do not agree, please do not use the Site.
Wix Engine is a web design and development agency with its main office in Texas, USA and a second office in Lahore, Pakistan. Contact: sohaib@wixengine.com · +1 (970) 687-5940.
1. Using the Site
You may use the Site for lawful purposes only. You agree not to attempt unauthorised access to the Site or any connected system; scrape or republish Site content at scale without our written permission; submit false information through the contact form or booking tool; or use the Site to send spam, malware or anything unlawful. We may block access for anyone who breaches these terms.
2. Content on the Site
Everything on the Site — text, design, graphics, logos and code — belongs to Wix Engine or its licensors and is protected by copyright and trademark law. You may view and print pages for your own reference; any other use needs our written permission.
Client names, logos and screenshots in our portfolio are shown with permission. "Wix", "Wix Studio" and other platform names belong to their respective owners; we are an independent agency and nothing on the Site implies their endorsement.
3. Information is not advice
The Site provides general information about our services and web practices. It is not professional, legal or financial advice, and we may change it at any time. Prices shown on the Site are indicative only; your actual price is set in a written proposal.
4. How we engage with clients
Proposals and contracts govern. Every project is quoted individually. The scope, timeline, deliverables, price and payment schedule for your project are set out in a written proposal, statement of work or contract (the "Agreement"). If anything in these terms conflicts with your Agreement, the Agreement wins.
Quotes and scope. A proposal is valid for 30 days unless it says otherwise. Work begins when the Agreement is accepted in writing and any deposit is received. Requests outside the agreed scope are quoted separately before we start them.
Your responsibilities. You agree to provide content, access, feedback and approvals within the timeframes in the Agreement; delays on your side may move the timeline. You confirm that any content, images, logos or data you give us are yours to use or properly licensed.
Third-party platforms. Projects often rely on services such as Wix, Vercel, Shopify, hosting, domain registrars, payment providers or ad platforms. Their terms and fees are your responsibility, and we are not liable for their outages, policy changes or pricing.
5. Payment
Payment terms, currency and schedule are set in your Agreement. Unless it says otherwise, invoices are due within 14 days of issue, we may pause work on overdue accounts, late payments may incur interest at 1% per month (or the highest rate the law allows, if lower), and deposits are non-refundable once work has started except as required by law.
6. Intellectual property
Your materials stay yours. You grant us a licence to use them only for the purpose of delivering your project.
Deliverables. On receipt of full payment under your Agreement, ownership of the final, project-specific deliverables (site design, custom code and content produced for you) transfers to you, subject to your Agreement. Until then, they remain our property.
Our tools stay ours. We keep ownership of pre-existing code, templates, component libraries, processes and know-how that we reuse across projects. Where those are included in your deliverables, you receive a perpetual, non-exclusive licence to use them as part of your project.
Third-party assets. Fonts, stock images, plugins, apps and themes are licensed under their own terms, which may limit transfer or reuse.
Portfolio rights. Unless your Agreement says otherwise, we may name you as a client and show the finished work in our portfolio. Tell us in writing if you would prefer we did not.
7. No guarantees of results
We commit to skilled, professional work and to being transparent about process and reporting. We do not guarantee any particular business outcome, including search-engine rankings, traffic, conversion rates, leads, sales, ad performance or return on ad spend. These depend on factors outside our control, such as your market, budget, platform algorithms and your own actions. Any estimates we give are good-faith projections, not promises.
8. Warranties and support
Deliverables will substantially match the agreed scope at handover. If you report a defect within 30 days of launch, we will fix it at no charge. After that, support and changes are provided under a separate maintenance plan or hourly arrangement. Otherwise, services are provided "as is" without further warranties, express or implied, to the extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law:
- we are not liable for indirect, incidental, consequential or special losses, including lost profits, revenue, data or business, arising from the Site or our services;
- our total liability for any claim relating to a project is limited to the fees you paid us under the relevant Agreement in the 12 months before the claim arose;
- our total liability relating to your use of the Site is limited to USD 100.
Nothing here excludes liability that cannot be excluded by law, such as fraud. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnity, confidentiality and termination
You agree to cover us against claims, losses and costs arising from materials you supply, your breach of these terms or your Agreement, or your use of deliverables in a way that breaks the law or a third party's rights. Both sides will keep the other's non-public business information confidential and use it only for the project. Either side may end an engagement in writing under the Agreement; on termination you pay for work completed to date, and we hand over the deliverables that have been paid for.
11. Third-party links
The Site links to external sites and embeds third-party tools (for example our booking scheduler and video). We do not control them and are not responsible for their content, availability or privacy practices. See our Privacy Policy and Cookie Policy.
12. Governing law and disputes
These terms, and any dispute arising from the Site or our services, are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. The state and federal courts located in Texas have exclusive jurisdiction. Before starting legal action, both sides agree to try in good faith to resolve the dispute by discussion for at least 30 days. Consumers in the EU or UK keep any mandatory protections under local law.
13. General
If any part of these terms is unenforceable, the rest still applies. Our failure to enforce a term is not a waiver. These terms, your Agreement, our Privacy Policy and our Cookie Policy are the whole agreement between us regarding the Site. We may update these terms; continued use of the Site after a change means you accept it.
14. Contact
Wix Engine Head office: Texas, USA Development office: C7CH+M3R, Block E, PGECHS Phase 2, Lahore, Pakistan Email: sohaib@wixengine.com Phone: +1 (970) 687-5940