Wix app by Wix Engine · Early access
Shoppers describe what they want in their own words. Shop Concierge finds the right products in your store, answers their questions and lets them add to cart without leaving the chat.
Built for Wix Stores · Wix Studio and Wix Editor · Made by a Wix Legend Partner
Shopping Assistant
Online
I need a light summer dress for a beach wedding, under $80
Lovely! Here are two breezy options from the store. The linen one is on sale this week.
Linen Wrap Midi Dress
$64$85
Add to cartFlowy Chiffon Maxi
$78
Add to cartShop Concierge is an AI shopping assistant app for Wix Stores. It adds a chat to your store where shoppers ask for things the way they'd ask a person, like "a light summer dress for a beach wedding, under $80", and it answers with matching products from your own catalog: real prices, real stock, real sale badges. It never invents a product. It's built by Wix Engine, a Wix Legend Partner, and it's in early access with a small group of stores before its Wix App Market launch.
They think "a gift for my dad who loves cooking". When the search box can't understand that, they leave.
| Your store search | With Shop Concierge | |
|---|---|---|
| How shoppers ask | Exact product words only | Plain words, in their own language |
| What they get | Pages of results to scroll through | A few strong matches in seconds |
| Shipping, returns, sizing | Unanswered, or a hunt through your pages | Answered from the store info you add |
| What you learn | Nothing about what they wanted | What they ask for, including what you don't sell yet |
A short setup guide walks you through everything when you install.
Add the app to your Wix store. It reads your products, categories, prices and stock automatically, and keeps them in sync when you change them.
Name your assistant, pick a tone, add your shipping, returns and sizing info, and match the chat to your brand colours. It can even draft your store description from your products.
Switch the chat on and it appears on your site. Shoppers can start asking straight away, and you can switch it off any time.
Style, occasion, budget, size, colour, "cheapest" or "something like this". It reads the request, not just the keywords, and uses your store categories, so it knows a "Tara" is a bikini even when the name doesn't say so.
Every suggestion comes from your own catalog, with real prices, stock and sale badges. If nothing matches, it says so honestly instead of making something up.
Product cards show the options in stock. Shoppers choose a size or colour and add the product to their cart without leaving the conversation.
Shipping, returns, sizing and more, answered from the information you add. If it doesn't know, it says so and doesn't make promises you didn't make.
It answers in the language the shopper writes in, automatically.
Choose the accent colour, corner style, button position, welcome message and greeting. Five tones, from friendly to luxury, plus your own rules for what it should never say. A live preview shows exactly what shoppers will see.
The chat script is about 16 KB compressed and loads separately from your page. It moves out of the way of other chat buttons already on your site, like Wix Chat or WhatsApp.
Your dashboard shows what people ask for, which recommendations they click, and what they wanted but couldn't find.
Products shoppers asked for that you don't stock yet. Ideas for your next collection, straight from real demand.
The topics shoppers ask about most, so you know what to feature on your homepage and in your ads.
See which chat recommendations shoppers click and add to cart, so you can see the value the assistant brings.
A score with tips, like products that need a better description so the assistant can recommend them well.
The chat sets no cookies and has no advertising tracking.
No shopper names, emails or messages are stored. Insights are deleted after 90 days.
We never sell data or use it for advertising. Shopper messages are processed by Google's Gemini on a paid service that doesn't use them for training, and we don't keep them. Read the privacy policy.
Shop Concierge is in early access: we're running it with a small group of Wix stores before it launches on the Wix App Market. Request access and we'll tell you how to join, or book a demo to see it working on a real store.
No. Once installed, a short setup guide walks you through syncing your products, choosing a tone and turning the chat on. No code and no scripts to copy.
Wix sites with Wix Stores, built on Wix Studio or the Wix Editor. Your products, categories, variants, prices and stock are read automatically.
No. It only recommends products from your own catalog. If nothing matches, it tells the shopper honestly and shows you the request in Insights.
The assistant keeps your catalog in sync automatically, and you can also sync manually from the dashboard at any time.
No. It doesn't create coupon codes or promise anything beyond the information you give it, and you can add your own rules, for example "never mention competitors".
Plans will be published with the Wix App Market listing and billed through Wix. Early-access stores hear about pricing first.
Yes. Shop Concierge is our own product, and we build custom Wix apps for clients too, from private apps for one business to App Market apps. See Wix app development.
Help shoppers find the right product faster. Request early access, or book a 30-minute demo and see it answer questions on a real Wix store.
Wix Legend Partner · 2,000+ projects since 2014 · 1,400+ client reviews
